Pay your bill online by debit or credit card
You can use our secure online form to pay your bill in full, or pay an agreed instalment.
To make an online payment you will need to provide your:
- Ten-digit account number (printed at the top of your bill
) - Full name, contact telephone number and the address of the property concerned
- Valid credit or debit card details - we accept MasterCard, Visa, Maestro and Solo
* This service is available 24 hours a day.
* Please allow three to five working days for payment to clear.
* Sometimes participating retailers will ask you to enter a password if you have registered with a 'Verified by Visa' or 'MasterCard SecureCode' scheme.
* We cannot accept online payment for any other service.
* If your card is not registered in the UK, our payment facility is unable to accept an online payment.
Your personal information
We take the security of personal information very seriously. Our website secures your personal information using a VeriSign SSL Certificate. The secure-server software encrypts all information including credit and debit card numbers and your name and address. We convert everything into a code that is securely transmitted over the internet.
Read more about secure services offered by MasterCard and Visa
Any personal information that you provide will only be used to process your payment. We use a third party, RBS WorldPay, to collect all payment details and process payments made through our website.
