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High volumes of calls
We're experiencing high volumes of calls related to bills and our charges. We understand you may be concerned about the April price increase. This is part of our five-year plan to improve our services. On our charges page you can find out about:
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Why, when and how much prices are going up
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How we'll spend your money
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What we won't be spending your money on
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Extra help and support
In your online account, you can view your bills, request a meter, and submit a meter read. You can also set up a Direct Debit or payment plan.
Select a topic, then follow the steps to get the information you need.
Other services
We also have a range of services for residential and business customers.
