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High volume of calls
We're experiencing high volumes of calls related to our hosepipe ban, bills and charges.
Hosepipe ban
For further information on our hosepipe ban, visit our hosepipe ban FAQ page.
Regular payments for metered customers
If you're a metered customer and pay your bill by instalments, your payments may have increased. We’ve created a guide to help you understand regular payments.
Price rise
For further information on changes to charges, visit our frequently asked questions page.
Select a topic, then follow the steps to get the information you need.
Other services
We also have a range of services for residential and business customers.
