Home improvements
If you're not sure what applications you may need to complete for your home improvement works, use our online service and we'll advise you.
Your plans might include:
- Building an extension, annexe or outbuilding
- Converting a property into multiple
- Wanting your own water supply
- Increasing the water flow to your property
- Changing from private drainage to using the public sewer network
- Disconnecting your water supply from the main
Our home improvement topics
Read about our services that cover clean water and wastewater.
Approved plumbers
If you need help with the plumbing in your property, find an approved plumber through WaterSafe.
Water saving tips
Water saving tips you can use throughout your home, and how to use our water saving calculator.
New water connections
You can view the process of getting a new water connection and pricing involved.
Private sewer ownership
Find out what pipework you are responsible for and what is maintained by us.
Build over agreements
You can find out more about build over agreements and if you'll need one.
Connecting to a sewer
If you're changing your drainage layout you might need to apply for permission.
Getting a new water main
Learn about the process for getting a new water main and requesting the service connections.
Plumbing and drains cover
We've partnered with British Gas to give you plumbing and drains cover.
Disconnect a water supply
Find out how to disconnect your water supply as part of a renovation, demolition or extension.
Water for building works
Find out how to apply for water needed during building works.
Misconnected pipes
How to find out if your pipes are misconnected and what to do to fix it.
Getting a standpipe
How to get a licence to remove water from standpipes for different types of work.