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Water saving tips

Top tips to weather winter

Winter is coming, but is your home ready? Forecasts say a wet, windy winter is on the way – and it could be one of the rainiest and coldest since records began. Follow our top winter tips to get your home ready for any weather. 

A customers puts insulation around an indoor pipe

Insulate pipes

Frozen pipes can burst and damage your home. Pipe insulation keeps them warm when temperatures drop and is cheap to buy in most DIY shops.

someone clearing leaves from guttering

Clear gutters and drains

Clearing leaves and moss from your gutter helps rainwater safely drain away. Blockages can lead to leaks, flooding, or mould. 

thawing a pipe with a hot water bottle

Thaw frozen pipes

Not sure what to do if your pipes freeze? We recommend using a wrapped hot water bottle to thaw them out slowly. Just remember to turn your stop tap off first.

An image of someone bleeding a radiator

Keep your home cosy

Help keep your home cosy by bleeding radiators and draught-proofing windows and doors. We also recommend checking loft insulation is at least 10 inches thick.

Everyday water saving tips

If you’re motivated to save water, you’re doing the right thing for the community, the environment and the planet.

Our region’s supply is under pressure like never before. This is due to a sharp rise in population as well as an increase in extreme weather events. If we want to have a safe supply for future generations, we all need to save every drop we can, right now.

Smart meters are rolling out for everyone, making it easy to track your usage online. We've put together some water saving tips to help you save water:

A lady turns on the shower

Take shorter showers

Shaving two minutes off the average 10 minute shower saves £73 on water and energy bills a year and 20 litres of water, per person.

A father and child load the washing machine

Reduce your washes

By reducing the number of weekly washes by two, could save you £46 on water and energy bills. 

A customer fixes a leak loo

Fix leaky loos

From a trickle, ripple or full flow, leaky loos on average waste 200-400 litres a day. It can add £100’s to your yearly bill.

No water coming from bathroom tap

Turn off the tap

You might be in a rush – but always turn the tap off when you brush! A running tap uses up to nine litres of water a minute. 

A mother and daughter wash vegetables in the sink

Get creative in the kitchen

Use a bowl in the sink to wash your fruit, veg and dishes. Plus you can use the leftover water to give your plants a drink or wash the patio! 

A lady uses a water butt in her garden

No ifs, just butts

Collecting rainwater off your roof into a water butt is a great way to save water. And your plants prefer fresh rain over treated water!  

A young family on a bench in the park with winter hats on

Squeeze more from every drop

Take a look at your water use by answering some quick and easy questions.

Our water-saving calculator will provide you with a tailored report. You'll be able to view how much water and energy your household uses. Plus it'll show you how you can save.

Start your water saving journey today.

Check your water usage

Check for a leak

Our handy leaks page goes through how you can check for a leak in your home. It's also good to know how to turn your water offIf you need help with plumbing work, we have a range of WaterSafe approved plumbers available.

We're here to help

Join our Priority Services Register. This is a free service for customers who in a supply emergency need extra support. If you're struggling financially, we have financial support schemes available.