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Our latest news

PR24 business plan update

In October 2023, TWUL submitted its PR24 business plan for the 2025-30 regulatory period (“AMP8”) to Ofwat, following consultations with nearly 20,000 customers, the communities in which it operates and its wider stakeholders.

A fatberg the weight of three double decker buses has been unblocked by Thames Water in East London (before)

A fatberg the weight of three double decker buses is unblocked from east London

10/05 08:30

A fatberg, which was almost 6 ft tall and weighed the same as three double-decker buses, has successfully been removed from wet well near the iconic Abbey Mills pumping station, east London. The removal took several days to remove as it had built up 35 metres underground.  
  

a-customer-sits-on-the-sofa-looking-at-something-on-their-mobile

WaterHelp criteria enhanced to help more customers with their water bills

01/05 13:00

The UK’s largest water company has enhanced its social tariff, WaterHelp, to support those most impacted by the cost-of-living crisis, including, younger and larger families.

Thames Water engineers in London

Thames Water begins £20 million Baker Street water pipe upgrade

24/04 08:00

On Wednesday 24 April 2024, the UK’s largest water company will begin work to future-proof water supply in central London, upgrading 235 metres of water pipes between Prince Albert Road and Baker Street. 

Aerial view of Beddington STW

Homes and businesses in south west London using poo power

11/04 10:00

The UK‘s largest water company has converted two more of its sewage treatment works (STWs) into poo power plants by converting its sewage sludge into biomethane, which can then be used as a source of electricity.

A Thames Water van driving over a bridge in London

Thames Water Shareholder Funding Update

28/03 07:01

An update on shareholder funding
An artists impression of the proposed reservoir

Thames Water awards Programme Partner framework to support future infrastructure delivery

21/03 11:30

Thames Water has carried out a Programme Partner Framework procurement exercise to support the delivery of its Strategic Resource Options (SRO) Programme. 

Representatives from various companies, including Thames Water, at the Tent UK launch

Thames Water joins Tent UK

06/03 10:30

Thames Water is one of 70 major businesses joining forces to advance the labour market integration of refugees in the UK.

Thames Water engineer at Hampton water treatment works

Thames Water to invest £400 million to future-proof London’s water supply

05/03 13:00

The UK’s largest water company is set to invest £400 million upgrading water infrastructure across London, in order to keep the taps flowing for its customers.

Thames Water engineer works to replace mains pipe

Thames Water starts £20 million project to protect East London water supply

01/03 13:00

Thames Water is investing £20 million upgrading over 1,300 meters of ageing water mains pipes in East London. 

Image shows pipes across a country field during construction

Thames Water on track to deliver £45 million supply upgrade in Swindon

15/02 11:00

Thames Water has reached the final stages of its project to protect future water supply across Swindon. The £45 million project includes a new 13.7km pipeline which runs between Faringdon and Blunsdon. 

Engineers using a standpipe

Thames Water cracks down on illegal water connections

15/02 10:00

Thames Water is clamping down on illegal water connections, with Bellway Homes being ordered to pay more than £10,000 for connecting to an unauthorised and unlicensed standpipe to the clean water main, on two separate occasions at developments in Taplow and Greenhithe.

Artist illustration of the proposed South East Strategic Reservoir (SESRO)

Thames Water awards Technical Partner Framework to support future infrastructure

13/02 10:00

Thames Water has implemented a Technical Partner Framework to support the delivery of its Strategic Resource Options (SRO) Programme.