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Temporary use ban
A temporary use ban (hosepipe ban) remains in place for our water customers. For more information, visit our FAQs page.
Customer bills
To smooth changes to customer bills over future years, we're deferring some outcome delivery incentive (ODI) penalties by 1 year. For more information on the impact on customer bills, read our FAQs page.
Select a topic, then follow the steps to get the information you need.
Other services
We also have a range of services for residential and business customers.
